Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center incorporated into your Online Control Panel offers a selection of help articles and regularly asked questions. Aimed towards resolving any common problem that you may possibly face, they are contributed by our support team of proficient technicians.

  • Top quality support service

  • How–To Video Clips

  • For all of you who wish to learn how to resolve a frequently encountered problem by watching a tutorial video, we have added a collection of video tutorials to our Online Control Panel. All the training videos are brief and simple to comprehend. They offer you step–by–step presentations of various site administration activities.

  • Intuitive help center

  • A 60–Minute Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 help desk support service and a sixty–minute ticket response guarantee. Our experienced technicians will be online 7 days a week to answer your questions and to settle any issue that you might run into. Simply open a trouble ticket from the Help Center and we will get back to you in a jiffy.