A 99.9% Server Uptime
The benefit of building your very own cloud hosting platform is that you do not have to worry about compatibility issues – you configure a given set of software apps in such a manner as to work with a particular set of hardware parts. The final outcome is something much more steady and reliable, since there are much less potential chances of failure. We have built our cloud hosting platform atop tried and tested hardware components together with a strongly customized version of SELinux in order to set up a completely risk–free environment for your sites.
That’s the reason why, with all our Linux cloud hosting packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting system, it’s crucial that you also build your own network infrastructure. That is the reason why we set up a custom–configured internal network in each one of our datacenters. Based on topflight Juniper switches and routers, our internal network allows for superluminal data transmission speeds and is completely redundant.
Therefore, you can enjoy a 99.9% network uptime in our US data center, in our UK data center, in our data center FI, in our Eastern Europe data center and in our AU data center, irrespective of which web hosting plan you have selected.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you’re not happy with our hosting services, or if you think that they are inadequate, or if you decide that you should use a Linux VPS hosting services rather than a cloud hosting account – you will get a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll retain full control of your domains even if you close your account with us.
24/7 Technical Support
We’ve diligently picked each single member of our 24x7 support staff to make certain that we can offer the very best client care service you can possibly get. Each of our technicians has several years of experience working with web hosting accounts behind his back, so they know very well what they are doing. Moreover, they’re at your disposal 24/7 – you will be able to contact them at any moment and they’ll respond to you as fast as possible.
Their average ticket response time is under twenty minutes, whereas with many other web hosting distributors you are forced to wait for days. Plus, we offer you a 1–hour response time guarantee. No matter what happens, your enquiries will be responded to in under one hour.