Extensive Online Documentation in Cloud Hosting
If you have bought your first cloud hosting plan through our company or have migrated your site over to us, you will grow familiar with our services and our in-house developed Hepsia Control Panel before you know it as we have prepared a detailed web-based knowledge base where you can find all the information that you will ever need – both general info regarding the service as a whole and more concrete info about the separate features that you can use and the problems that you could stumble upon. The articles are available in 2 locations. The entire article collection can be accessed through the Help section of the Control Panel. You can find articles that are dedicated to the different functions in each section of the Control Panel too. You can learn how to do virtually everything, from enabling an .htaccess configuration file to administering an electronic mailing list, and all the articles feature thorough instructions, so you’ll never become perplexed because of an unclear text. Needless to say, in case you bump into a more specific obstacle and you cannot find anything about it in our knowledge base, you can get in touch with our technical support staff members 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
We have compiled a comprehensive online knowledge base for all our present and potential clients, so if you order a semi-dedicated server plan from us, you’ll be able to find any info that you need at any moment. We’ve got a ton of educational help articles, which will help you better understand what is happening in your semi-dedicated account – "What’s PHP?" and "What are file permissions?" are merely two instances. Our elaborate tutorials will help you accomplish anything you need – unzip an archive, import a MySQL database, forward a domain, and so on. Besides, we’ve also got troubleshooting instructions, which will enable you to discover what causes a given problem and the feasible solutions for it. In case you cannot send e-mail messages or your domain name opens a 500 Internal Server Error message, for example, you can consult our knowledge base and rectify the problem without delay. You can access the articles through each section of the Control Panel, as well as through the all-encompassing Help section.