In case you’ve never had a web hosting account or you have switched companies and the new one uses an account administration interface that you haven’t seen so far, you may become puzzled about how to complete a particular task in your account or on your personal computer. That’s why, a lot of companies have prepared a knowledge base, which lists the most popular questions and issues connected with the particular platform they use, rather than including only generic details. This type of knowledge base will enable you to find the right info swiftly and easily, so you will not have to devote loads of time and energy to stuff that may require something as simple as clicking a button or marking a checkbox. In this way, not only can you get things done, but you can also get to know lots of new and useful facts, both about the way you can manage your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Cloud Hosting

If you have bought your first cloud hosting plan through our company or have migrated your site over to us, you will grow familiar with our services and our in-house developed Hepsia Control Panel before you know it as we have prepared a detailed web-based knowledge base where you can find all the information that you will ever need – both general info regarding the service as a whole and more concrete info about the separate features that you can use and the problems that you could stumble upon. The articles are available in 2 locations. The entire article collection can be accessed through the Help section of the Control Panel. You can find articles that are dedicated to the different functions in each section of the Control Panel too. You can learn how to do virtually everything, from enabling an .htaccess configuration file to administering an electronic mailing list, and all the articles feature thorough instructions, so you’ll never become perplexed because of an unclear text. Needless to say, in case you bump into a more specific obstacle and you cannot find anything about it in our knowledge base, you can get in touch with our technical support staff members 24-7-365.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled a comprehensive online knowledge base for all our present and potential clients, so if you order a semi-dedicated server plan from us, you’ll be able to find any info that you need at any moment. We’ve got a ton of educational help articles, which will help you better understand what is happening in your semi-dedicated account – "What’s PHP?" and "What are file permissions?" are merely two instances. Our elaborate tutorials will help you accomplish anything you need – unzip an archive, import a MySQL database, forward a domain, and so on. Besides, we’ve also got troubleshooting instructions, which will enable you to discover what causes a given problem and the feasible solutions for it. In case you cannot send e-mail messages or your domain name opens a 500 Internal Server Error message, for example, you can consult our knowledge base and rectify the problem without delay. You can access the articles through each section of the Control Panel, as well as through the all-encompassing Help section.