Installation and Troubleshooting in VPS Hosting
The upgrade features one hour of custom work on your web server, so in case you obtain any one of our virtual private servers solutions, you can take advantage of this service and have our administrators perform a variety of tasks that you are unable to do yourself or you have no time. They're able to install and set up any piece of third-party software for you in case the installation is difficult or they can troubleshoot any application that does not function properly for some reason. You'll be able to add the upgrade to your plan as frequently as you wish depending on the time needed for a particular task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left within your billing Control Panel. Our Managed Services upgrade features half an hour of custom work on your server too, but just in case you need more than that, you can always add the Installation & Troubleshooting upgrade with a few clicks from the billing area.
Installation and Troubleshooting in Dedicated Web Hosting
You may add the upgrade to any one of the Linux dedicated hosting services which we offer at any time that you need it. In case you need any custom work from our administrators as soon as your hosting server is set up, you could acquire the upgrade during the server signup process, or if you need something to be done afterwards, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes 60 minutes work from our administrators on your server, so in case you face any difficulties to install a third-party piece of software or some app gives errors and does not work the way it is supposed to, our specialists can assist you in a very timely manner. If a task takes less than 1 hour, the remaining time shall be available for future tasks and you shall be able to see it inside the billing area. This upgrade is perfect if you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it comes with.