Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour resolution warranty with all our Linux cloud hosting packages, meaning that each individual help inquiry you submit will be reacted to in less than 60 minutes max. Our support team members have been qualified to efficiently remedy any issue and to provide you with quick information on any concern that you might have.
A Top–quality Support Service
Our technical support service is delivered by a team of knowledgeable experts who definitely are able to answer to your issue as fast as possible. You can make contact with the technical support crew by opening a tech support ticket from your Online Control Panel or by sending us an e–mail. On working days, you can also contact us on the phone or take advantage of the live chatting solution.
An Intuitive Help Section
We have integrated a complete practical knowledge base into the Control Panel so you might receive helpful step–by–step guidance anytime. Each section of the Control Panel possesses its own contextual guide area having a list of how–to posts. We have also made video clips to present you with a more effective idea of just how to carry out any presented job.