1 hour ticket response
Our team of techs is devoted to delivering swift answers to all your queries. We will review your trouble ticket immediately after it has been submitted and will respond back to you with a solution to your problem within maximum 60 minutes after the technical support ticket submission. Actually, our average support ticket response time is twenty minutes.
A First–Rate Customer Support Service
Our help desk support staff members have substantial experience in the Linux cloud hosting sector and are knowledgeable enough to come up with a fast solution to your problem. If, however, the matter at hand is not within the competency of a tech support engineer, the support ticket will be sent to a developer or system administrator for additional assistance.
An Easy–to–Navigate Help Center
Integrated into the Online Control Panel is an intuitive Help Center section, which features a variety of information sources. You can browse through a constantly updated knowledge base offering web hosting account administration articles and website administration articles, check out our educational video tutorials or browse the F.A.Q. database.